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IT Consulting for SMBs

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IT Consulting for SMBs

SMB Network Services | Remote and On-Site Support

Overview

Most small businesses lack the budgets or confidence to commit to long-term service contracts available from traditional IT outsourcing firms accustomed to working with enterprise clients. For IT help, small companies often resort to freelance consultants or small local support companies and take their chances on inconsistent response and technical blind spots.

A common complaint is that the outside expert is "learning on my dime." Major product vendors have addressed the long-underserved small business IT outsourcing market with Cloud solutions, but their by-the-numbers approach and restrictions on custom solutions require a degree of technological standardization rarely found in small businesses networks. In both cases, when tough problems crop up, support costs skyrocket while worker productivity plummets. ATG's approach to IT outsourcing and co-sourcing offers a solution that has proven to work effectively and affordably for both small business and enterprises.

For over 4 years now, Agility Technology Group Ltd has specialized in providing enterprise-class network support to customers with small-company (SMBs) IT budgets. ATG has developed a unique support delivery system that includes a low-overhead but tightly connected support infrastructure, sophisticated remote troubleshooting technology and proactive monitoring tools, a Help Desk service model that maximizes responsiveness and ensures follow-through.

By delivering professional know-how when you need it, providing in-depth expertise for critical business applications, offering innovative services such as virtual network hosting, and charging only for services you use with no sign-up or retainer fees, ATG enables you to maximize the business value of your information system and minimize support costs.

ATG recognizes that network security, dependability, and efficiency are just as important to small businesses as to large enterprises but that small organizations don't have the economy of scale to invest heavily in computer technology, large in-house support staffs, or super-sized IT outsourcing contracts.

 ATG's Support Services include:

  • On-line troubleshooting and diagnostics
  • Help Desk Call Center
  • Webinar Training
  • Network Security Assessment
  • Disaster Recovery and/or Business Continuity
  • Application Customization and Development
  • Workstation and Server monitoring w/ Managed Anti-Virus
  • Access to Cisco Certified CCIE Network Engineers

 

ATG's On-Site Services include the following:

  • Computer Desktop and/or Server Repair
  • Network Support Services
  • Structured Cabling Services
  • PBX/IP-PBX Management / Support / Repair & Service
  • Site Relocation and Staff Augmentation
  • Temporary or Part-Time Chief Information Officer Services
  • On-premise Security and Compliance Assessment

 

ATGs Managed Services include:

  • Managed Web Hosting
  • Business E-mail Services
  • Application Hosting Services
  • CRM Hosting Services
  • Dedicated Server Colocation
  • VPS Server Colocation
  • Exchange Hosting Services
  • Web Design Services

 

Contact our Sales Department TODAY by calling (888) 521-8566 to find out how ATG can help your business streamline it IT costs!

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